ACCT EXEC 3, ENTERPRISE DIRECT SALES - GOVED
Company: Comcast Corporation
Location: Grand Rapids
Posted on: October 12, 2024
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Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast. Job Summary Responsible
for the sale of Comcast Commercial Internet, Video and Voice based
services to mid-size and large businesses. Works as part of a team
to drive sales using an array of prospecting activities and
cultivation of relationships with institutions in designated
territories. Designs and delivers live sales presentations to
prospective clients, develops relationships with individual
businesses and the community and positions the Comcast brand as key
components of the sales strategy, in keeping with Comcast's
touchstones. Has in-depth experience, knowledge and skills in own
discipline. Usually determines own work priorities. Acts as a
resource for colleagues with less experience. Job Description Core
Responsibilities Creates and delivers face-to-face sales
presentations that demonstrate knowledge of the latest Comcast
products and services. Sells with goals of exceeding departmental
financial and unit targets. Stays abreast of competitive landscape
and emerging technologies to best position Comcast Business
Services in the marketplace. Develops sales territory, including
cultivation of local partnerships and organizational affiliations.
Actively generates new leads with targeted businesses through
various prospecting activities, including cold calling, canvassing,
customer referrals and partner relationships. Actively seeks ways
to promote and position the Comcast brand within territory. Retains
customer base by delivering on the Comcast Credo, ensuring a
superior customer experience. Maintains and builds customer
relationships to drive customer retention; works with internal
teams to ensure operational efficiencies and service levels that
meet and exceed customer expectations through strong customer
service orientation with excellent follow up. Maintains accurate
and quality sales records and prepares sales and activity reports,
as required. Attends out-of-office meetings with customers on a
regular basis and demonstrates excellent verbal and written skills
and skill in presenting, persuading and negotiating. Demonstrates
some knowledge of Network Design, MAN technologies & designs
including DSx, OC-x, WDM, Ethernet, Internet Technologies,
Functionality & Services, Voice Network Technologies (including
VoIP), Data Networking Technologies, Functionality & Services (LAN,
MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers
1,2, & 3), Customer Premise Equipment (voice & data), Business
Continuity/Disaster Recovery concepts and E-rate Contracting
Processes and Procedures. Consistent exercise of independent
judgment and discretion in matters of significance. Regular,
consistent and punctual attendance. Must be able to work nights and
weekends, variable schedule(s) and overtime as necessary. Other
duties and responsibilities as assigned. Employees at all levels
are expected to: Understand our Operating Principles; make them the
guidelines for how you do your job. Own the customer experience -
think and act in ways that put our customers first, give them
seamless digital options at every touchpoint, and make them
promoters of our products and services. Know your stuff - be
enthusiastic learners, users and advocates of our game-changing
technology, products and services, especially our digital tools and
experiences. Win as a team - make big things happen by working
together and being open to new ideas. Be an active part of the Net
Promoter System - a way of working that brings more employee and
customer feedback into the company - by joining huddles, making
call backs and helping us elevate opportunities to do better for
our customers. Drive results and growth. Respect and promote
inclusion & diversity. Do what's right for each other, our
customers, investors and our communities. Disclaimer: This
information has been designed to indicate the general nature and
level of work performed by employees in this role. It is not
designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities and qualifications. Comcast is an
EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an
equal opportunity workplace. We will consider all qualified
applicants for employment without regard to race, color, religion,
age, sex, sexual orientation, gender identity, national origin,
disability, veteran status, genetic information, or any other basis
protected by applicable law. Skills: Direct Selling; Prospecting;
Lead Generation Additionally, Comcast provides best-in-class
Benefits to eligible employees. We believe that benefits should
connect you to the support you need when it matters most, and
should help you care for those who matter most. That's why we
provide an array of options, expert guidance and always-on tools,
that are personalized to meet the needs of your reality - to help
support you physically, financially and emotionally through the big
milestones and in your everyday life. Please visit the compensation
and benefits summary on our careers site for more details.
Education Bachelor's Degree While possessing the stated degree is
preferred, Comcast also may consider applicants who hold some
combination of coursework and experience, or who have extensive
related professional experience. Relevant Work Experience 5-7
Years
Keywords: Comcast Corporation, Grand Rapids , ACCT EXEC 3, ENTERPRISE DIRECT SALES - GOVED, Sales , Grand Rapids, Michigan
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