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Client Success Representative

Company: VirtualVocations
Location: South Bend
Posted on: November 1, 2024

Job Description:

A company is looking for a Client Success Representative to manage incoming calls and assist clients with their needs.



Key Responsibilities

Answer and direct incoming phone calls to appropriate departments
Provide outstanding customer service and maintain a strong knowledge base of company products and services
Cross-sell additional services to clients and provide timely updates on assigned referrals


Required Qualifications

2-3 years of phone experience
Ability to handle a high volume of incoming calls daily
Self-motivated with a strong teamwork attitude
Proficient in Microsoft Office products
Willingness to work flexible hours, including holidays

Keywords: VirtualVocations, Grand Rapids , Client Success Representative, Other , South Bend, Michigan

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