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Claims Experience Specialist

Company: VirtualVocations
Location: Kalamazoo
Posted on: November 1, 2024

Job Description:

A company is looking for a Claims Experience Specialist to deliver exceptional claims service in the travel industry.



Key Responsibilities

Handle claims from travel insurance products and manage customer inquiries
Provide real-time support for travel-related emergencies and collect travel intelligence
Collaborate with teams to resolve customer complaints and ensure timely service


Required Qualifications

Proven experience in claims, assistance, or similar roles
Strong analytical skills and ability to manage time effectively
Experience in a medical or travel-related field is a plus
Willingness to work in shifts, including day and evening hours

Keywords: VirtualVocations, Grand Rapids , Claims Experience Specialist, Other , Kalamazoo, Michigan

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