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Social Engagement Specialist

Company: VirtualVocations
Location: Grand Rapids
Posted on: October 23, 2024

Job Description:

A company is looking for a social engagement specialist responsible for managing social media community engagement.



Key Responsibilities

Manage day-to-day interactions and publishing of approved content on social media platforms
Collaborate with internal partners to prioritize customer inquiries, comments, and complaints via social media
Protect the brand reputation through effective community engagement strategies


Required Qualifications

High School diploma/GED and a minimum of four years' experience in digital marketing or customer service, or a Bachelor's degree with one year of experience
Extensive experience managing social media for a recognized brand
Proven experience in posting content for large, complex brands
Demonstrated knowledge of social media tools and management platforms
Experience in building and maintaining an online community

Keywords: VirtualVocations, Grand Rapids , Social Engagement Specialist, Other , Grand Rapids, Michigan

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