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Health Life Insurance Advocate

Company: VirtualVocations
Location: Kalamazoo
Posted on: October 23, 2024

Job Description:

A company is looking for a Client Advocate - Remote (EST).



Key Responsibilities

Process enrollment, claims, billing, and eligibility inquiries
Resolve escalated issues related to urgent enrollments and complex claims
Provide coaching and mentoring for the Client Advocate Center team



Required Qualifications, Training, and Education

Current active Health & Life license is required
Minimum three years of customer service experience in a broker or insurance carrier setting; five years preferred
Advanced knowledge of medical insurance
Experience with MS Office and navigating carrier websites
Must be willing to work EST hours from 11:30am-8:30pm EST

Keywords: VirtualVocations, Grand Rapids , Health Life Insurance Advocate, Healthcare , Kalamazoo, Michigan

Click here to apply!

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