Director of Patient Care

Company: Emmanuel Hospice
Location: Grand Rapids
Posted on: February 1, 2025

Job Description:

At Emmanuel Hospice, we view our work as our ministry and our service as our calling. This means valuing every stage of living, including the process of dying. We are governed by the needs and wishes of our patients and their families; we are called to ease the burdens of advanced illnesses; and we are ready to expand our growing team again.

Responsibilities:

• Member of the Clinical Operations Team; responsible for implementing strategy, cascading information appropriately within the team, and ensuring a healthy culture and team exists.
  
  • Oversees day-to-day care management by leading the Patient Care Coordination Team
    
    • Directs and oversees patient care while ensuring that Quality Outcomes, metrics, and KPIs are met according to industry standards and organizational expectations.
      
      • Serve as the liaison between the Clinical Team/Supports Coordinators and Senior Leadership, ensuring alignment on organizational goals, patient care standards, and resource management.
        
        • Regularly review the performance of clinical staff, working closely with the coordinators to identify areas for improvement and support training initiatives..
          
          • Provides budget and resource management adhering to organizational financial goals and metrics. Ensuring high quality patient care while managing costs.
            
            • Responsible for ensuring the highest level of customer service is delivered to patients, families, facilities and vendors by promoting collaborative care that leads to quality patient outcomes.
              
              • Oversees leaders who directly oversee clinical teams, including hiring, evaluating, and providing corrective action of team members with the assistance of the Vice President of Patient Care and Compliance and Human Resources as needed.Qualifications:
                
                • Valid Michigan license as Registered Nurse, Licensed Master of Social Work, or experience in leading healthcare teams of greater than 30 people required.
                  
                  • Bachelors degree required, Masters Degree preferred.
                    
                    • Progressive leadership experience required.
                      
                      • 5 years of healthcare required, hospice and/or acute care unit experience preferred.
                        
                        • Experience in Electronic Medical Records and Microsoft Office products is required.Benefits:
                          
                          • Compensation of $95,000 to $110,000 per year
                          • 
                            
                          • Mileage reimbursement of $.67 cents a mile
                            
                            • Competitive PTO package
                              
                              • 403(b) plan with match
                                
                                • Generous Bereavement leave
                                  
                                  • Medical, Dental, and Vision (Full-time positions)
                                    
                                    • Employer paid Life and Short-term Disability based on employment status
                                      
                                      • Self-care coaching
                                        
                                        • Employee Assistance Program
                                          
                                          • Tuition reimbursement and continuing education opportunities
                                            
                                            • Equipment will be provided as needed computer and/or ipad, cell phone as needed
                                              Emmanuel Hospice is committed to the work of anti-racism and pursuit of diversity, equity, and inclusion, in order to foster a safe and transformational environment for staff and patients to work, receive care, and thrive in their everyday lives. We strongly encourage all interested individuals to apply, even if they are not confident they meet 100% of the listed qualifications, and allow us to evaluate candidates' knowledge, skills, and abilities using an intentional equity lens.
                                              
                                              
                                              Compensation details: 95000-110000 Yearly Salary
                                              
                                              
                                              
                                              PIa9126950bd03-37248-36111677

Keywords: Emmanuel Hospice, Grand Rapids , Director of Patient Care, Executive , Grand Rapids, Michigan