Ruth's Chris/Lumber Baron General Manager

Company: AHC Hospitality
Location: Grand Rapids
Posted on: April 1, 2025

Job Description:

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Ruth's Chris/Lumber Baron General ManagerFull Time Amway Grand Plaza, Grand Rapids, MI, US4 days ago Requisition ID: 4264Salary Range: $75,000.00 To $75,000.00 AnnuallyFrom comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown - and start your unstoppable career here.Starting base salary of $75,000 (upwards based on experience). This position is bonus eligible.This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, DailyPay, tuition reimbursement, free downtown parking, free employee meals, hotel and restaurant discounts and more.SUMMARYRuth's Chris General Manager is responsible for ensuring the overall quality of guest service and food quality in a Four Diamond fashion, creating an efficient and professional environment for all guests and staff. Additionally, you must supervise and coordinate all activities for Ruth's Chris Steak House restaurant, the management team, and the restaurant personnel.ESSENTIAL FUNCTIONS

• Responsible for hands-on supervision of the entire Ruth's Chris front of the house team including managers, sales managers, servers, server assistants, hosts, and food running.
• Give direction to the Sales manager in the creation and discovery of events, coordinating all contractual agreements with the party in accordance with their wishes.
• Oversee the training programs for all staff.
• Assure the highest level of guest standards are met on a daily basis.
• Maintain consistency in preparing the highest quality of food and providing superior levels of service.
• Meet regularly with the Ruth's Chris Management team to ensure fluidity of communication.
• Oversee written correspondence to clients in multiple forms of communication.
• Analyze client needs and assist them in developing a program that best meets these needs while making the most efficient use of hotel facilities.
• Assist other managers on the floor in a management capacity, demonstrating the ability to manage the restaurant on off days and cover for vacations as needed.
• Plan menus for clients according to Ruth's Chris food and beverage standards.
• Arrange meeting requirements, additional rooms needed, VIP arrangements, audio-visual needs, etc.
• Responsible for adherence to hotel service standards, control of labor expenses, effective inventory management, scheduling, and supervision of banquet staff, ensuring guest satisfaction.
• Participate in an aggressive hospitality program, greeting all guests with warmth and enthusiasm.
• Learn and follow all hotel policies and procedures pertaining to your area of work.
• Practice safety standards and report all unsafe conditions.
• Provide fast and courteous service to our guests, maintaining a well-organized work area.
• Conduct yourself in a professional manner at all times as a goodwill ambassador of the AGPH.
• Responsible for maintaining energy conservation, loss prevention, and recycling programs.
• Directly responsible for the grooming standards and appearance of all banquet staff.
• Maintain high levels of sanitation and cleanliness in service areas.
• Achieve financial objectives and success by continually building sales and growing a highly profitable restaurant.
• Must be visible in the public space during all meal periods to ensure guest needs are being met.REQUIRED SKILLS
• Passionate, caring, people-focused, top-line driven while balancing operational initiatives.
• Proven developer of people.
• Proven delivery of successful financial results.
• Established longevity and career progression.
• Proven track record of managing high volume F&B establishments.
• Ability to manage multiple outlets.EDUCATION AND EXPERIENCE
• A four-year degree from an accredited college or university is preferred.
• 4+ years management experience in a high volume restaurant or hotel.
• TiPS certified.
• Serve Safe Manager Certified.
• Wine knowledge required.
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Keywords: AHC Hospitality, Grand Rapids , Ruth's Chris/Lumber Baron General Manager, Executive , Grand Rapids, Michigan